Deputy Manager
Moore Haven/ Ceim Aistir
Full time 35 hours per week
12 Month FTC with a view to permanency
Salary: €43,464.14 per annum
1. Role:
This role offers a fantastic opportunity to provide support to our organisation’s central services in Dublin. Depaul is a values-led organisation working with a number of services throughout ROI and NI. This role will report directly to a Project Group Manager and will be responsible for overseeing the day-to-day local management of service delivery. This is an exciting opportunity to join a diverse team of talented individuals.
2. Key Areas of Responsibility:
GENERAL MANAGEMENT
· The Deputy Manager will support the Project group Manager in the efficient, effective management of two residential projects along with floating support in the community. The Deputy Manager will work within the principle of trauma informed practice.
· In conjunction with the Project Group Manager, you will be responsible for the day-to-day running of two residential services, providing care and support to service users, managing a robust and dynamic team and liaising with our partner agency.
STAFF
· Responsible for provision of staff support, supervision, training and manage staff performance through probation, JARS and supervision
· Supporting staff that will be lone working
SERVICE DELIVERY
· To manage all service user processes (adequate key working, support plans, referral, resettlement, life skills etc.) through the team
· To manage the staff rota and ensure adequate cover for project
· Too oversee interagency work and communications with our partner agency
OPERATIONAL MANAGEMENT
· In conjunction with the LMT, ensure service policies and procedures are established and operating correctly and communicated to teams
· Working operationally onsite across two services weekly
HEALTH AND SAFETY
· Responsible together with the PGM for ensuring the project operates as defined by the Health and Safety Statement.
· Ensuring all staff understand the expectations of their role in relation to health and safety and good practice.
· Oversee all risk assessments related to the service and service user, and to sign off on the same.
CONTRIBUTION TO BROADER ORGANISATIONAL OBJECTIVES
· Contribute to broader organisational objectives through attendance at meetings, steering groups, representation as required by SST and contribute to the improvement of quality, training, SU involvement and other aspects of service quality as required
THE BUILDING
· Responsible for; overseeing building maintenance, ensuring that repairs are attended to and ensuring health & safety standards relating to the building are managed.
FINANCE
· Be involved in the financial planning of both projects, manage project budgets, service charge and petty cash along with PGM. To prepare monthly payroll and ensure cash procedures are followed.
FUNDRAISING & COMMUNICATIONS
· Facilitate the requirements of F &C team and liaise with project staff as required.
TEAM WORKING
· Develop/manage an operational and well-functioning staff team and ensure team meetings & required role specific meetings are undertaken.
· Along with the PGM- To help develop, review and participate in the planning and delivery of staff team days and review days as required
ADMINISTRATION
· Ensure accurate data management
· Ensure effective systems are in place to allow for efficient recording and administration.
· Highly skilled in report writing
ON CALL
· Participate in on-call rota
GENERAL RESPONSIBILITIES
· Ensure that all Depaul policies and procedures are being adhered to and to contribute to the effective implementation of the Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with this client group.
· To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of Depaul.
· Undertake any other duties that may be required which are commensurate with this role.
3. Person Requirements:
· 2 year’s paid experience working in Mental Health Services or in Criminal Justice Sector, desirably in a residential setting. Ideally experience of working with service users with enduring mental health problems, learning disabilities and/ or offending histories
· Formal qualification?
· An understanding of enduring mental health issues and the impact it has on the individual
· Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments)
· Be able to manage a team with a trauma informed care perspective/ practice.
KNOWLEDGE, SKILLS AND ABILITIES
· An understanding of the key issues relating to managing a residential setting.
· Ability to use initiative, apply sound decision-making skills, including the ability to act calmly in emergencies and respond in a professional manner to challenging and stressful situations.
· Ability to motivate staff in the provision of services to homeless people, as well as an ability to work closely with and support volunteer workers.
· An ability to ensure that Health and Safety procedures are adhered to and to contribute to the development of health and safety practises within the project.
· Ability to manage service users, with complex needs and challenging behaviours
ATTITUDE
Respect for the values and beliefs of Depaul
